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Maintenance & Servicing
Breakdowns
New Installations
Maintenance & Servicing
Active Heating engineers are Gas Safe registered for working with mains and LPG gas and are OFTEC registered for working with Oil fired heating systems and oil tank installations. We are ready to service any domestic heating appliance including warm air units, water heaters, hobs, cookers and fires and our engineers have a wide knowledge of the leading brands of boilers.
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For peace of mind take out a regular maintenance contract where, for a small monthly payment, you can assured that your system will be kept in tip top order.
Breakdowns
No matter how much care and attention you take to maintain your system there is always the possibility of a breakdown. That is when the Active Heating team can be great to know.
We will always try and repair an appliance on the day but, if that is not possible, our office will obtain the parts as soon as possible, call you with quote and make an appointment for a return visit.
- Boiler breakdown
- Water leaks
- Hot water cylinder problems
- Cold radiators
- Faulty under floor heating
Customers with regular Active Care contracts are reassured that the cost of parts and labour are covered by their monthly payments (subject to some exclusions).
New Installations
When planning a change to your central heating, hot water systems or cold water tanks please talk to Active Heating as early as possible. As well as quoting we like to share our knowledge of boiler types, flue routes, boiler efficiencies, control systems and measures which can be taken against hard water scale build up.
We have the qualifications to fit a wide range of systems:
- pressurised systems with unvented cylinders
- combi and system boilers – gas and oil
- oil tanks
- LPG systems
- New or extended gas pipework.
- Bathroom renovation
IMPORTANT: If you smell gas, leave the house or office and call us or TRANSCO from a phone outside of the property. DO NOT re-enter the property until it has been declared safe to do so. Here is the checklist for you to remember.
- Turn the gas supply off immediately at the meter
- Extinguish all sources of ignition
- Do NOT smoke
- Do NOT operate electrical lights or power switches
- If necessary, ventilate the building by opening windows and doors
- Ensure access to the premises can be made
- Report the gas escape to Transco on 0800 111 999
- Do not enter a basement
- Call Active Heating emergency call out on 07970 661962
