Testimonials

Our reputation is only as good as our last job and we would like to let you know what our customers think.

If you have a story to tell us, please send an email to Contact Us

Susan Hofgartner, Hungerford

The plumbing in our three hundred year house is fairly ancient and a frightening spaghetti of piping. At least five sets of plumbers in the last ten years have made emergency repairs and have not provided quotes when asked. When the immersion heater failed once again, I called in Active Heating Services and within a short space of time, we already have a new cylinder, new immersion, new piping and hot hot water. Thank you very much !

David Clayton, Dunedin Sports and Promotions

It is several years now since I took out a service contract for our water boiler. In that time we've had excellent service from your company. From the first occasion that Alan carried out the service and found out that we had an ageing and unusual boiler great care has been taken with the servicing. Agreeing to take out the contract has been one of the best decisions I have made. I would have no hesitation in recommending your company to my friends. Many thanks for providing a friendly and efficient service.

Mr Shah

Thank you for taking care of the water leak today. Excellent job and professionally done.

Mr O, Thatcham

Many thanks for fitting the kitchen taps so well. We found Tony to be very helpful, courteous and hardworking.

Mr J, Reading

Active Heating quickly diagnosed the problems we had with our shower and gave us several options as to how to proceed. Our shower was fixed with little fuss. We wery impressed and will use Active Heating again for all our plumbing issues in the future. Thank you to all the team for dealing with us in a professional manner.

Mr and Mr Stopes, Newbury

Thank you very much for your excellent services !

Gary, Thatcham

I would like to thank Active Heating in sorting out the plumbing problems in my flat. I would have no hesitation in recommending Active Heating for any plumbing work in the future. I am also going to join the Active Care Scheme , so I will have 100% piece of mind that any future problems will be sorted.

John, Newbury

Many thanks for the good work done, Carl was very efficient. Please add us to your client list for future boiler services.

Paul, Thatcham

Carl did a very neat job with what seemed to be a fairly complex system. Thank you very much.

C Davies, Thatcham

Please thank the guys working on our heating as they have done a nice job and we have certainly appreciated the heat and hot water over these last few weeks.

Helen Barnes, Newbury

We needed a new boiler and were very impressed with the time taken to discuss our requirements and how to achieve the best result. Carl was so efficient and tidy that we didn't even realise he was in the house most of the time. We highly recommend Active Heating Services for all your plumbing and heating needs.

Carol, Thatcham

I was woken up by the sound of running water and discovered water pouring through the dining room ceiling. I rang Active Heating Services and was immediately told that someone would be with me in fifteen minutes and they were ! Alan worked for most of the day to sort the problem out. I couldn't recommend Active Heating Services highly enough.

S A , Bray on Thames

Please pass on my regards to Carl and Tony who combined their expertise with being good company. I appreciated their help with my flat battery as well. It was a pleasure to deal with such a friendly and efficient family business- I wish you continued success, All in all a happy boiler experience !

St Marks Church, Cold Ash

Thanks to Carl and Tony for the efficient, clean and courteous way in which they did the work.

JC, Newbury

My wife and I were very pleased indeed for the work carried out, to a very high standard.

AMR Financial Management Ltd

We were very impressed with the level of service your company gave us and the pleasant manner in which your staff carried out the repairs.

MC , Newbury

Thank you for your help with our water tank problem. The work was done at a time to allow us to get off to work on time !

Bathstone Property Services Ltd

You really did do a great job - thanks!

Alison, AMS Couriers

Three cheers for Active Heating! Please pass on our thanks to Tony. He was brilliant! He discovered our overflow pipe from our toilet was going straight into a wall cavity, due to the work of cowboy builders. Great service - thank you.

V R, AllBritain

We have been very impressed with your professional,efficient service and the pleasant manner in which you have dealt with our customer. It has made the whole claim run far more smooothly for us and we are very grateful for all you have done to help.

Richard, Ashmore Green

Thank you very much for the excellent job you did when we sprang a leak from the pipework above the ceiling in our hall at home. We were particularly pleased with your prompt attention and the professional way you set about the task. Nothing seemed too much trouble. I would have no hesitation in recommending your friendly and approachable company.

Malcolm, MK Security Ltd

We pass on our sincere thanks to Tony from Active Heating who helped us out when our heating was not working at home one November evening. Tony went the extra mile by talking us through the process of bringing the pressure back up and I did not have to freeze that night. All of this was done out of hours - thank you Tony!

CJS, Marlborough

Thank you for the trouble free warmth I now have -much needed during these freezing days! The piece of mind I now feel is immense.

Liz, Newbury

Thank you to Debbie and Alan for the care and attention shown when dealing with my elderly father's heating problems. Their kindness and empathy really went along well in alleviating my father's anxiety and distress. I would highly recommend Active Heating to anybody having problems with their heating or plumbing.

Richard Hornsby, Thomas Eggar Solicitors

I offer my sincere thanks for the thorough inspection undertaken at my client's property recently, the costs of which were very reasonable. My clients have expressed their gratitude to you for identifying a significant and dangerous defect, which meant that the risk of a gas explosion was averted.

Mrs P, Newbury

Thank you for doing such a good job with our boiler.

Graham, Newbury

Many thanks for all your help in sorting out Mum and Dad's heating and boiler.

Mrs and Mrs V, Thatcham

Thank you very much for a job well done. Everything is neat and works beautifully. We certainly appreciate your hard work and prompt attention.

Andrew, Reading

Thanks to Alan for the work done (boiler installation), which we are very happy with.

Mark's Carpet Cleaning Services

The wireless thermostat that was installed in our house has made an unbelievable difference to the temperature. I know that we will save a considerable amount on our fuel costs. Thank you for your friendly professional service.

Bill, Marketing and Design Associates Ltd.

I am very grateful for the effort in sorting out the heating in our office during the recent cold spell, despite several setbacks. This meant dealing with this at the weekend and fitting a replacement part late into the night! Your approach and manner throughout was highly professional and even though we sat in the cold for some time, you certainly gave the impression that it would be sorted out one way or another. It is good to see that true service is still alive and we are grateful that we have your number !

D and M Spencer, Chaddlesworth

Many thanks for such a great job !

Mrs G M , Yattendon

Thank you for dealing with our alarm when we were away- very kind !

Mr P W, Newbury

Thank you for all the work you have done for my mother in law in Hungerford, you have restored her faith in tradesmen and it is great to find someone she can trust.